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Smbup fails on mac high sierra6/17/2023 This will ensure that you receive the latest security and system updates, and continue to enjoy the best protection from Sophos Home. ![]() ⚠️ If you are currently running macOS 10.14 Mojave, we recommend that you upgrade to the latest version of macOS. While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.14 The last security update from Apple for macOS 10.14 Mojave was in July 2021. Sophos Home endpoints running this version of macOS will no longer receive new features, bug fixes, protection updates and customer support (including the ability to re-install the software- as the download is no longer available). Sophos Home support for macOS 10.14 Mojave ends on October 31, 2022. ⚠️ If you are currently running macOS 10.15 Catalina, we recommend that you upgrade to the latest version of macOS. It is recommended to stay up-to-date on all operating system and security updates to keep your devices protected. While Apple continues to provide security updates for more recent versions of macOS, we expect Apple will stop providing them for macOS 10.15 after macOS 13 Ventura gets released in October 2022 The last security update from Apple for macOS 10.15 Catalina was in July 2022. Permanent retirement will take place in October 2023, at which point this OS will be moved to the bottom section and won't receive any kind of Support or updates. Given the time I've spent trying to fix this it is ultimately faster to just flatten and re-install.Sophos Home support for macOS 10.15 Catalina ends on October 31, 2022. I had intended on further testing/troubleshooting how to get this to work without blowing away my install but my TimeMachine backup (took 12+ hours to restore) somehow prompted me for the wrong Apple ID (I had changed mine about a year ago) and wouldn't let me progress with the restore past that. I tried disabling time machine, running disk recovery, re-installing Sierra through recovery mode (failed / file unavailable), re-installing High Sierra via recovery mode (installer failed), installing Sierra via a USB drive (hold down option, select USB drive with image on it), and probably something else I'm forgetting to mention. Open Diskutil and reformat the drive to APFS ****Note that you will lose any data stored on the drive**** Open Terminal and force unmount the driveģ. Boot into internet recovery mode Option-Command-RĢ. Sep 27 15:32:48 Hostname OSInstaller: Clearing automation and attempting to rebless. Sep 27 15:32:48 Hostname OSInstaller: Disk repair retry failed too many times. Sep 27 15:32:48 Hostname OSInstaller: Restoring the original state found as mounted. ![]() Sep 27 15:32:48 Hostname OSInstaller: Volume could not be unmounted. Sep 27 15:32:48 Hostname diskmanagementd: diskmanagement: : mount failed: err=-69888 un0mt1=0 timeout=0 dissenter=1 dissenterpid=0 dissenterstatus=49168=0xc010 Sep 27 15:32:48 Hostname OSInstaller: Repairing file system. Sep 27 15:32:48 Hostname OSInstaller: Storage system check exit code is 0. Sep 27 15:32:48 Hostname diskmanagementd: diskmanagement: rawLaunch_block_invoke: waitpid(2) pid=586 ret/errno=586/35 status=0x00000000 exit=0 ![]() I had no issues upgrading on my older iMac, 15-inch Macbook pro with touchbar, or VMs. I've also re-downloaded the installer several times. I've tried disk utility repairs both in Sierra, while in the High Sierra installer, and by booting into recovery mode. ![]() I have the exact same issue with a late 2016 27-inch iMac with 1TB SSD.
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